Question 1

Do you have parking?

Accepted Answer

Absolutely! We have parking behind our building as well as a rear entrance.  Click here for a map!  Additionally, Falls Church provides public parking in certain locations, more information can be found here.

Question 2

I have an allergy, what can I eat?

Accepted Answer

We do what we can, but we unfortunately do not give any guarantees against cross contamination as we make and prepare all of our foods in a shared area. For our full allergen menu and statement, check here!

Question 3

Are pets allowed? What about Service Animals?

Accepted Answer

While we love our furry and feathered friends, Fairfax County Health Department standards require that we do not allow any pets inside of the cafe and adhere to ADA Title III standards for allowing service animals. Service animals* are more than welcome as long as they meet ADA Title III regulations.   (*ADA does not recognize emotional support animals)

Question 4

Do you have indoor seating available?

Accepted Answer

Yes, have plenty of indoor as well as some outdoor seating.

Question 5

Do you sell ground coffee or can I have my coffee ground?

Accepted Answer

We can grind your coffee at the time of purchase per you request; this option can be found when adding coffee to your shopping cart. Please click here for our Grinding Policy.

Question 6

What size bags do you sell at the shop?

Accepted Answer

We have 12oz bags readily available, but you can order 4.5oz and 5Lb bags with in-store pick-up, or shipping from our web-site. However, we often have 4.5oz bags available in-store around the winter holidays.

Question 7

Can I bring my own reusable cup?

Accepted Answer

We care for the environment too! We strongly encourage you to bring your own reusable cup. So long as it is clean, we are happy to use your cup for your drink.

Question 8

Do I need to wear a mask when I come in?

Accepted Answer

While restrictions have eased regarding COVID-19 guidelines, it is still recommended that unvaccinated individuals wear masks and practice social distancing, especially while indoors.

Question 9

Are you accepting cash?

Accepted Answer

Yes, we are now accepting cash as well as credit cards, Rare Bird Coffee Roasters gift cards, apple pay and other tap capable devices.

Question 10

What steps are you taking to prevent the spread of COVID 19?

Accepted Answer

We are following all recommended guidelines for food establishments by frequently sanitizing high-touch surfaces, and ensuring the use of face masks by our staff.

Question 11

Can I pick-up my online coffee bean order at the shop?

Accepted Answer

Yes! during check-out simply select the in-store pick-up option from the shipping drop down menu. Please wait for notification that you order is ready for pick-up before coming into the shop. note: online-store orders are not available same-day, click here for current schedule information.

Question 12

Can I purchase a bag of coffee beans with same-day pick-up, or with my café order?"

Accepted Answer

Yes, we will have some 12oz bags of coffee beans available while supplies last, which will be listed on our café ordering site.

Question 13

When can I pick-up my online store coffee bean order if I select in-store pick-up?

Accepted Answer

For all online store orders, you will receive an email notification that your order is ready for pick-up. Please click here for our current roasting and order fulfillment schedule.

Question 14

Do you take large pastry orders?

Accepted Answer

Yes! However, we do require the order to be placed at least 48hrs prior to pickup to give our baking team time to get all your treats ready for you.

Question 15

How do I get my Coffee Subscription delivered Twice Monthly?

Accepted Answer

Even though there isn’t a twice monthly subscription option, you can stagger two monthly subscriptions by purchasing them two weeks apart.

Question 16

Do you still offer free local delivery?

Accepted Answer

Since we've reopened, we will no longer be making local deliveries. We've made in-store pick-up an available option, and are happy to have added curbside pick-up as well. All you need to do, is after you have parked in our rear lot, give us a call 571-314-1711, and we’ll bring your order out to your car.

Question 17

What if I have an APO/FPO address?

Accepted Answer

While our web-site provider doesn't currently offer a way to ship to APO/FPO addresses, you can contact us through email and we can set up orders through our café system. This also applies to subscriptions!